Terms And Conditions

Terms and Conditions

All Taylor Photography Kernow products are sold subject to the terms and conditions set out below.

1. Acceptance of Order

Your order becomes binding as soon as it has been accepted by Taylor Photography Kernow, subject to your rights of cancellation (please see section 5).

The items ordered will be made bespoke to you in accordance with the instructions and specifications you have given us.

It is your responsibility to check all the details and aspects of your order are correct and that the goods are suitable for your requirements (including product features, measurements, dimensions, delivery and access) when we send through your order acknowledgement email.

2. Liability

Because our limited edition art is made specifically to your order, it is not possible to return it if it is not suitable.

If the product you have received is damaged or we have made a mistake with your order we will, of course, repair or replace it as soon as possible, as refunds are not given for bespoke items.

Upon delivery of your product, please check it very carefully and report any problems immediately as we will not be held liable for visible defects identified after 24 hours of delivery.

We cannot be held liable for conditions of use or storage within the customer’s house after delivery which may affect the product in any way.

3. Payment

Because each product is bespoke, 100% of the cost of the goods is taken when your order is placed, together with any relevant shipping charges.

Every effort is made to ensure that prices are correct at the time of publication. If an error has been made, we or you may cancel the order.

We reserve the right to change prices without notice up until the time you have placed your order.

4. Delivery

Each piece of art bought from Taylor Photography Kernow is made to individual specifications. This means that it can sometimes take up to 14 working days for your art to be delivered, although we will always try to deliver sooner.

If your product will not be delivered within 14 days, a customer services representative will contact you.

5. Cancellation

Production of your bespoke item(s) will be commenced upon receipt of your order.  Therefore, we are unable to accept cancellations after production has commenced, as costs will have been incurred by us.

6. Returns

Our bespoke products cannot be returned after you have received them unless they are confirmed as defective or damaged, in which case they will be taken away by the delivery service and repaired or replaced at our discretion.

Although we check every piece of art before it is dispatched, there are rare occurrences of art being damaged whilst in transit. If your piece of art has been damaged whilst being couriered, please contact us to organise to return the item. The piece will need to be wrapped in as much of the original packaging as possible, placed back into the external packaging and sealed before it is collected for return.

7. Access

It is your responsibility to ensure that the product you have ordered will fit into your home. It is very important that you carefully measure where the piece is going to go and also whether we can get it to the location. Please be sure to check these details in advance of placing your order.

8. Colour & Anomalies

Due to each customer having their individual monitor/profile settings, goods may not appear the same colour as shown on the website. Due to these factors there may, therefore, be slight variations in what is visible on your monitor and the product you receive.

Within acceptable limits, there may occur blemishes in our frames - such as small knots - which can only be considered a naturally occurring phenomena and therefore not considered defective in any way.

9. Copyright

Image Usage:

Any use of images belonging to Taylor Photography Kernow is strictly forbidden unless otherwise stated below.

Private use is described by the following examples:

> For use as a screensaver or wallpaper on your personal computer.

> Email an image (for no commercial gain) to a friend or family member for their own personal enjoyment, so long as full recognition is given to Taylor Photography Kernow.

You may not:

• Sell electronic or printed copies of the images and content on this website.

• Publish these images in any magazine, newspaper, website or other media outlet without express written permission from us.

• Make any commercial gain from these photographs by whatever means.

• Claim the credit for any of our images in any form.

• Make any physical copies or prints of these photographs in any form, for any reason.

Print Usage:

Any photographic prints purchased from Taylor Photography Kernow are also bound by strict usage rules and are intended solely for private use. Private use is limited to the following examples:

> Mounting and framing for display within your own home or office for all non-commercial reasons.

> Packaging and posting the print (framed or unframed) as a gift for no commercial gain.

You may not:

• Reproduce the print in any manor, including but not limited to photographing, scanning or photocopying the print.

• Make any commercial gain from the print through resale by any means without express written consent from us.

• Modify the print in any way, including the removal of any labels attached to the print.

Contact Information and Company Details

Taylor Photography Kernow

Email: info@taylorphotographykernow.co.uk

Tel: 07894 008710